Renting a car

LISTENING • A2 • FILL THE GAPS

Renting a Car

Listen again and type the missing word(s) exactly. Empty answers are not checked.

1

Anna says: “I’d like to ___ a car.”

2

The man asks: “Do you have a ___?”

3

Her last name is Anna ___.

4

She booked the car for ___ days.

5

He asks to see her ___ and passport.

6

The deposit is ___ dollars.

7

___ is included (basic).

8

With an excess, you pay the first ___ dollars.

9

Full insurance is ___ dollars per day.

10

She must return the car by ___ on Monday.

Renting a car

LISTENING • A2 • TIMELINE

Put the events in order

Choose the correct order (1–10). Then click Check answers. Empty items are not checked.

Anna says she would like to rent a car.

The agent asks if she has a reservation, and she gives her name.

He confirms the booking: a small car for three days (Friday to Monday).

He asks for her driver’s license and passport, and she gives them.

They talk about payment: she pays by card and asks about the deposit ($200).

They discuss insurance: basic insurance has an “excess,” and he explains it means she pays the first $500.

Anna chooses full insurance ($15/day), so the excess becomes zero.

They talk about extras and fuel: she asks about a phone holder/Bluetooth, and the policy is full-to-full.

He tells her where to pick up the car: parking lot B, space 17, and he gives the key card.

They finish the rules: return by 10 a.m. Monday (late over 1 hour = extra day). She signs the contract and leaves.

Renting a car

LISTENING • A2 • FILL THE GAPS

Renting a car

Listen again and type the missing word(s) exactly. Empty answers are not checked.

1

She rents the car from ___ to Monday.

2

She will pay by ___.

3

They ___ the deposit on her card.

4

Basic insurance has an ___.

5

With full insurance, the excess is ___.

6

She asks if there is a phone ___ in the car.

7

The car has ___.

8

It’s a full-to-___ fuel policy.

9

The car is in parking lot ___, space 17.

10

If she is late more than one hour, they charge an extra ___.

Renting a car

🚗 Renting a car (A2)

A woman rents a car and asks about deposit, insurance, excess, fuel policy, and return time.

reservation deposit insurance excess full-to-full return the car
🎧 Dialog

Woman & Man

W = Woman M = Man
Woman

Hello. I’d like to rent a car, please.

Man

Hello! Sure. Do you have a reservation?

Woman

Yes, I do. My name is Anna Petrova.

Man

Thank you. One moment… Yes, I see it. You booked a small car for three days, right?

Woman

Yes, that’s right. From Friday to Monday.

Man

Great. Can I see your driver’s license and your passport, please?

Woman

Sure. Here you are.

Man

Thank you. And will you pay by card?

Woman

Yes, by card. How much is the deposit?

Man

The deposit is 200 dollars. We block it on your card and return it after you bring the car back.

Woman

Okay. Is insurance included?

Man

Basic insurance is included. It covers damage to the other car, but it has an excess.

Woman

Sorry, what does “excess” mean?

Man

It means if there is damage, you pay the first 500 dollars. After that, insurance pays the rest.

Woman

Oh, I see. Is there an option with full insurance?

Man

Yes. Full insurance is 15 dollars per day, and then the excess is zero.

Woman

Hmm… I think I want full insurance. I’m not used to driving in this city.

Man

No problem. I’ll add it. Do you need a GPS?

Woman

I can use my phone, but… is there a phone holder in the car?

Man

Yes, there is. Also, the car has Bluetooth.

Woman

Perfect. And what about fuel?

Man

It’s a full-to-full policy. The tank is full now, and you return it full.

Woman

Okay. Where do I pick up the car?

Man

It’s in parking lot B, space 17. I’ll give you the key card.

Woman

Great. Can I ask one more thing?

Man

Of course.

Woman

I’m driving to the countryside tomorrow. Is this car okay for that?

Man

Yes, it’s fine for normal roads. But if you plan to drive on rough mountain roads, I recommend an SUV.

Woman

No, just normal roads.

Man

Then you’re fine. Also, please return the car by 10 a.m. on Monday.

Woman

10 a.m., got it. And if I’m late?

Man

If you’re late more than one hour, we charge an extra day.

Woman

Okay, I’ll be on time.

Man

Great. Here is your contract. Please sign here and here.

Woman

Done. Thank you.

Man

You’re welcome! Enjoy your trip, and drive safely.

Woman

Thank you. Bye!

Tip: Ask for clarification politely: “Sorry, what does … mean?” and confirm details: “So it’s full-to-full, right?”